RIH: An Important Message for our Partners

As an agency whose mission is to provide safe and healthy housing options for Rhode Islanders, we take the health and safety of our customers, colleagues, staff and the general public seriously. We have taken several steps to ensure the well-being of our employees and to ensure that partners and customers have access to the services and support they may need.

Please note that as of Wednesday, March 18, 2020, the majority of our essential personnel will be working remotely. Additionally, beginning Thursday, March 19, 2020, we are closing our offices to visitors until Tuesday, March 31, 2020, at which time we will reevaluate and inform you of any change in status. During this time, we will have a limited number of staff onsite and many will be working remotely from home. Our emails and phone systems will be up and running, but we are asking partners to be patient as there may be delays in response time.

We understand that these are stressful times for our partners, your customers and the communities you serve. We want you to know that we are here to help. RIHousing is closely monitoring the latest news about the coronavirus (COVID-19) and working hard to ensure there are no disruptions to service for our customers.

We have notified our customers and clients of our office closure and will be sharing updates via email and posts to our website.

We appreciate your cooperation and thank you for being a valued partner.

Courtesy of RIHousing